Read: Privacy Policy

Privacy Policy

Last Updated: November 21, 2025

1. Introduction

This Privacy Policy (hereinafter – the "Policy") describes how the M8 Market platform (hereinafter – the "Platform", "We", "Us") collects, uses, discloses, and protects information about users of the Platform, available at https://m8market.com, which is a B2B platform for the wholesale trade of green coffee. For more on the Platform, please review our Terms of Service page, which governs your use of the Service. “You” or “User” means you as a user of the Platform.

By using the Platform and the Service, You confirm and guarantee that You have reached the age of majority in your jurisdiction and are authorized to enter into our Terms. You agree to the collection and use of your information in accordance with this Policy.

1.2. Role of the Platform. M8 Market acts solely as an information platform and aggregator. The Platform is not a party to transactions between Users. Responsibility for the fulfillment of agreements between Users, and for the quality, safety, and legality of listed goods lies solely with the Users; the Platform assumes no such responsibility. The Platform does not process payments between Users.

1.3. User Content and Liability. The Platform does not verify and is not responsible for the accuracy, truthfulness, or legality of User Content, including but not limited to product descriptions, purchase requests, and messages. Any liabilities, losses, or disputes arising from User Content or transactions between Users are resolved directly between the involved parties. The Platform is not a party to such disputes and bears no responsibility for them.

2. Information We Collect

2.1. Information You Provide to Us:

Registration Data: To create an account (profile), the Platform requests and stores a single identifier – the User's email address. This email address is used for account verification and serves as a login to access the Platform.
Business Information: Information that the User voluntarily posts on the Platform: offers (lots) for the sale of green coffee, purchase requests, including description, variety, volume, price, delivery terms, photographs, and other product characteristics.
Communications: Correspondence between Users conducted exclusively through the Platform's built-in mail system, as well as inquiries to the support service.

2.2. Information Collected Automatically:

Technical Data: May include IP address, browser type, cookie data, device information, visit history, and activity on the Platform.

3. Purposes of Information Processing

3.1. Legal Basis for Processing.
The processing of your personal data is based on one or more of the following legal grounds:

Performance of a Contract: Processing is necessary to provide you with the Platform's services in accordance with our Terms of Service.
Legitimate Interests: Processing is necessary for our legitimate interests (such as improving the Service, ensuring security, marketing, and fraud prevention), except where such interests are overridden by your interests or fundamental rights and freedoms.
Consent: In certain cases, we may request your explicit consent for processing.

We use the collected information for the following purposes:

To provide, operate, and maintain the functionality of the Platform.
To identify the User and communicate with them.
To facilitate and manage communication between Users (sellers and buyers).
To improve, optimize, and develop the Platform.
To monitor and prevent fraudulent activities and violations of our Terms of Service.
To comply with applicable laws and regulations.

4. Disclosure of Information to Third Parties

To Other Platform Users: The User's email address is not public information. All communication between Users occurs through the Platform's built-in mail system, which hides direct contact details. Posted business information (lots, requests) is public to other registered Users.
To Partners and Service Providers: We may engage trusted third-party companies (suppliers, contractors) to perform services on our behalf (e.g., hosting, analytics). These parties are obligated to maintain confidentiality and not use the information for any other purpose.
As Required by Law: We may disclose information if required by law, court order, or at the request of authorized government agencies.

5. Information Security

We implement appropriate technical and organizational security measures aimed at protecting User information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Rectify inaccurate or incomplete information.
Request the deletion of your personal information ("the right to be forgotten"), except where we are obliged to retain data by law.
Restrict the processing of your data in certain circumstances provided by law.
Withdraw your consent to data processing, provided that this does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact our support service.

7. Cookies and Similar Technologies

What are cookies: We use cookies – small text files that are placed on your device to ensure the Platform's operation, analyze its usage, and personalize your experience.
Types of cookies: We use session cookies (deleted after you close your browser) and persistent cookies (remain on your device).
Purposes: Cookies are used for authentication, security, remembering your preferences, and collecting analytical data about how you use the Platform.
Managing Cookies: You can set your browser to refuse or block cookies. Please note that disabling cookies may affect the Platform's functionality.

8. International Data Transfer

Your information, including personal data, may be stored and processed in any country where the Platform or its suppliers/contractors have a presence. By using the Platform, You consent to the transfer of your information to countries outside your country of residence, where data protection laws may differ. We take all reasonable measures to ensure the security of your data during such transfers.

9. Data Retention Period

We retain your personal information for as long as necessary to achieve the purposes described in this Policy, or as required by applicable law. If you delete your account, we will deactivate your personal data in our active databases but may retain some information for a reasonable period necessary to fulfill legal obligations, resolve disputes, enforce our agreements, and for security, fraud and abuse prevention purposes.

10. Changes to the Privacy Policy

10.1. The Platform reserves the right to change this Policy at any time.
10.2. The new version of the Policy comes into force from the moment of its publication on this page.
10.3. Continued use of the Platform after the publication of new Policy means the User's full and unconditional agreement with it. It is recommended to periodically check this section for changes. For the purposes of this Policy, publication of information on the Platform is sufficient notice from the Platform.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@m8market.com